A responsive team that keeps your Odoo running smoothly: fixes, updates, backups, performance and user help, under clear service levels.
Whether Odoo was implemented by us or someone else, we can take over its day-to-day care. Choose a monthly support plan or pay for support as needed.
Functional and technical support under one roof
Log issues by phone, email or WhatsApp and get a tracked response from a real person.
Prompt resolution of problems, plus small improvements as your processes evolve.
Planned updates and security fixes, tested before they reach your live system.
Automated backups, restore checks and monitoring so problems are caught early.
Slow reports, heavy databases and server resources reviewed and optimised.
Guidance for new joiners and existing users, so the system keeps being used well.
Service levels agreed in writing, with priority handling for business-critical issues.
The same team understands both your accounting or stock process and the code underneath.
We support systems implemented by other partners, including those with existing customisations.
Monthly plans, so support spending is a known number, not a surprise.
Tell us about your current setup and we will recommend a support plan.